1. Introduction

This Privacy Policy (“Policy”) sets out how TechSolid Development (“Company,” “we,” “our,” or “us”) collects, uses, discloses, transfers, and protects your personal data when you access or use our website, software products, training programs, internship services, projects, and related offerings (collectively, the “Services”).

We are committed to complying with applicable data protection and privacy laws, including but not limited to:
– General Data Protection Regulation (EU) 2016/679 (GDPR)
– California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
– Information Technology Act, 2000 (India) and related data protection rules
– Other applicable regional and international data protection laws

By accessing or using our Services, you consent to the practices described in this Policy.

2. Definitions

For the purposes of this Policy:
– “Personal Data” means any information relating to an identified or identifiable natural person.
– “Processing” means any operation performed on personal data, including collection, storage, use, disclosure, and deletion.
– “Controller” means the entity that determines the purposes and means of processing personal data (TechSolid Development is the Controller).
– “Processor” means any third party that processes data on behalf of the Controller.
– “Cookies” means small text files placed on your device to store information.

3. Categories of Data We Collect

We collect the following categories of data:
a. Personal Identifiers: Full Name, Contact Information, Postal Address, Government-issued IDs (where required)
b. Educational & Professional Data: Academic history, qualifications, resumes, internship records
c. Technical & Usage Data: IP address, device identifiers, browser, operating system, logs
d. Transactional Data: Payment records, billing information, invoices
e. Communication Data: Emails, chat logs, customer queries, surveys
f. Content & Project Data: Assignments, projects, metadata

4. Lawful Basis for Processing

We process your personal data under the following legal bases:
– Performance of a Contract
– Consent
– Legitimate Interests
– Legal Obligations
– Vital Interests

5. How We Use Your Information

We use your data for:
1. Service Delivery
2. Customer Support
3. Security & Fraud Prevention
4. Legal & Compliance
5. Business Operations
6. Marketing & Communications
7. Research & Development

6. Sharing & Disclosure of Personal Data

We may share data under lawful circumstances:
– Within TechSolid Group
– With Mentors
– Legal & Regulatory Authorities
– Business Transactions

We do not sell or rent personal data.

7. International Data Transfers

Your personal data may be transferred internationally. Safeguards include:
– Standard Contractual Clauses (SCCs)
– Binding Corporate Rules (BCRs)
– Other legal transfer mechanisms

8. Data Retention

We retain data as long as necessary for the stated purposes or as required by law.
– Account data: until user requests deletion
– Internship/training records: 5 years
– Transactional records: 7 years
– Communication logs: 2 years

9. Data Security Measures

We implement:
– SSL/TLS encryption
– Multi-factor authentication
– Regular audits & penetration testing
– Incident response procedures

In case of a breach, we notify users and regulators as required by law.

10. Cookies & Tracking Technologies

We use cookies for session management, analytics, personalization. You may disable cookies, but some features may not function.

11. Children’s Privacy

Our Services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children.

12. Your Data Protection Rights

Depending on jurisdiction, you may have rights to:
– Access
– Rectification
– Erasure
– Restrict Processing
– Data Portability
– Object
– Withdraw Consent
– Lodge a Complaint

13. Enforcement & Liability

Failure to comply with this Policy may result in disciplinary action, termination of services, or legal consequences. We disclaim liability for third-party misuse beyond our control.

14. Changes to This Privacy Policy

We may update this Policy periodically. Updates will be posted with a revised effective date. Continued use constitutes acceptance.

15. Contact Information

For inquiries or rights requests, contact:
TechSolid Development
Email: info@techsoliddevelopment.in
Website: https://techsoliddevelopment.in